Refunds
Once we receive and inspect your returned item, we will notify you whether the refund has been approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please note that your bank or credit card provider may take additional time to process and post the refund.
Return shipping costs are the responsibility of the customer and will not be refunded.
However, if the return is due to a mistake on our side (for example, you received the wrong size, color, or a faulty item), we will cover the return shipping costs.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at contact@joleneswardrobe.com